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We are a family run business providing great quality, affordable casual clothing and workwear, along with drinkware and accessories.   We are always adding more ranges, so watch this space!

 

We can personalise most of our items with your logo or design, but we’re happy to provide all items as they are.

We do not however decorate customer supplied items because, whilst we always take the greatest of care, sometimes machinery can have a hiccup and if a garment is ruined we cannot replace it.  

 

If you do choose to add some personalisation, our design team will work with you to make sure your finished item is exactly as you want it.

 

Our intention is to give every customer affordable items and personalisation no matter what - who wants to have order a gazillion to get the advertised deal?

 

So whether you’re clothing your workforce, giving a memento of a special occasion for a few friends, or just a one-off gift, you’re always our most valued customer.

 CARE INSTRUCTIONS

We recommend washing your printed items inside out at a low temperature of 30 degrees celsius. To extend the life of the clothing and printing do not tumble dry, for the best result we suggest air drying.

When ironing, make sure the garment is inside out and apply minimal pressure on the lowest heat setting, spending little time on any printed areas.

Do not bleach or use harsh detergents.

Do Not Bleach

Iron on Low Heat

Air Dry

Wash at 30

DELIVERY

We are currently only delivering to within the UK.

Your items will be sent by Royal Mail as a Signed For delivery.

The delivery charge is a flat rate of £4.60. 

Free delivery is provided on orders totalling £150 and over.

We usually aim to deliver within 3-5 working days of receiving your order & payment (logo/design agreement dependent), and we’re doing our best to meet this during Covid-19 limitations, so please bear with us during this time.

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ABOUT KLS

Garment Care
Delivery
Packaging

PACKAGING

Recycled green biodegradable mailing bags made with Eco-friendly polythene-based packaging containing additives that accelerate the 12-24 month degradation process. Plastic breaks down into small fragments before biodegrading into carbon dioxide, water, biomass and minerals. Our packaging can be fully recycled again and reprocessed into another product further reducing waste and lowering greenhouse gas emissions. 

 Recycled 

Biodegradable

Reprocessable

LASER TRANSFER

Laser transfer printing has come a long way from the iron-on decals of old.

Your custom logo or design is precision laser printed onto transfer paper and then ink is thermally transferred from the paper to your fabric using heat and pressure.

Extensive colour options

Maximum detail in design

Precision design placement

Laser Transfer

SUBLIMATION PRINTING

SUBLIMATI   N

Sublimation printing uses heat to essentially bring ink and fabric together as one.

First, a design is printed onto special paper. The inks that are used turn into gas when brought under heat, then combine with the fabric and permanently print onto the fabric. The effects are permanent and less prone to fading, as the ink is embedded in the fabric or substrate rather than simply laying on top like a normal print.

The process is almost like a tattoo, but instead of for your skin, it’s for your chosen product. The heat opens up the pores of the fabric, then with the applied pressure the ink cools and returns to a solid form.

The result is a permanent image that won’t crack, peel or wash away from the substrate. The process allows the ink to go from a solid to a gas without turning to liquid, a bit like dry ice. The conversion is initiated by heat and controlled by pressure.

Precision dyed fibres

Superior quality

Undetectable texture

COOKIE POLICY

Welcome to our policy on cookies, please read the following information on cookies carefully as your continued use of this website means that you agree with our use of cookies. 

 

By visiting this website with your browser set to accept cookies we reasonably assume that you want to use our website and the functionality offered through our website; and that you consent to our use of cookies, as described in this policy. If you have visited this website with cookies disabled then some of the functionality of this website may not work as intended. 

 

The information below describes how we use cookies and also provides you with the information required to modify your browser settings to control your browsers use of cookies. 

 

What are browser cookies?

They are very small text files that are created by a website through a browser on your computer. They are used to help you navigate a website, identify preferences and perform specific functions, for example, you input a room’s dimensions into a text box on a website and the website then automatically calculates the materials required for each product page that you visit on that website. 

 

Most websites these days use cookies to enhance the usability of the site and to make navigating a website easier and more intuitive, so disabling cookies may prevent you from using certain websites, or from using certain functions within a website. 

 

When you use a browser to load a website that uses cookies, if the browser settings enable the use of cookies, it will allow the website to send a small text file, or cookie, to your computer’s hard drive. When you visit subsequent pages on the website it may use the information inside the cookie to provide certain functionality. When you revisit the website it may again request that cookie to further assist functionality within that website e.g. automatically remember the product you last looked at. 

 

How we use Browser Cookies

We use cookies on this website for the following purposes: 

  • Anonymously tracking page visits, hits, search terms, visitor locations etc. for statistical purposes, which help us to improve our services. We use Google Analytics to provide us with information about use of the website, examples of this statistical information would be how many visitors from United Kingdom we have had, how many visitors used Internet Explorer as a browser, how many pages were visited today, what words visitors search for to find our website etc.

  • Improving security on the website to prevent fraudulent activity and protect your personal information

  • Identifying visitors for login purposes. This ensure that you stay logged in on each page you visit, allows your browser to remember your login credentials, allows us to make recommendations based on your preferences or settings

  • Storing an anonymous reference to your shopping basket

  • Storing an anonymous reference to information you enter into the website e.g. to track popular search terms

 

Cookie control via your browser 

If you want to control the use of cookies via your browser then we recommend that you use the help menu within the browser of your choice. Obviously there are many browsers available on a variety of devices, so it is difficult to provide you with precise instructions, but if you seek out the help menu and search for ‘cookie’ you should find the appropriate guidance for your browser. 

PRIVACY POLICY

Cookie Policy
Sublimation
Privacy Policy

We are committed to protecting our customers’ privacy, and we do our best to be transparent about the information we collect from website users. Please review this policy for your peace of mind. 

 

1. Information Requests

 

If you would like to view the information (if any) that we hold on you, please email apparelbykls@gmail.com. We aim to respond to information requests within 1 month of receipt. Any inaccuracies you report to us will be rectified as quickly as possible, and we will usually be happy to delete your personal information upon request (except in special circumstances). 

 

2. Your Information & How We Use It

 

If you place an order via the KLS Apparel website, you will be required to input the following information: 

  • Your email address

  • Your first name and surname

  • Your billing address

  • Your delivery address

You may also provide us with additional information if you wish – for example, you will have the option to input the name of your company if you are ordering on behalf of a business. 

 

All of the details you enter during the purchasing process are collected for the sole purpose of processing and dispatching your order. Additionally, we may contact you after your products have been delivered to ask you to review your experience. You will not be added to any mailing lists without your permission, and we will not send you any correspondence that is not related to your KLS Apparel order. 

 

If you choose to contact us using the enquiry form on our website, we will collect the following information: 

  • Your name

  • Your email address

  • Your telephone number

  • Your address (optional)

  • Any other information you choose to supply in the body of your message

This information is collected for the sole purpose of processing and responding to your enquiry. Again, you will not be added to any mailing lists without your permission, and we will not send you any correspondence that is unrelated to your enquiry. 

 

We try to ensure that all personal information we hold is accurate and up to date. We hold this information securely and in accordance with the relevant laws, including the General Data Protection Regulation (GDPR). 

 

3. Artwork & Branding

 

If you place an order via the KLS Apparel website, you may have the option to add artwork / branding to the garments you are purchasing. 

 

Any images / designs you submit to KLS Apparel – either via email or the uploader tool on our website – will be kept private and not shared with any unaffiliated third parties. We will never use your artwork / branding for any purpose other than the fulfilment of your order. 

 

4. Payment Details

 

This website uses third party payment facilities to process online payments securely. Your card details are never stored by KLS Apparel, and all details are transferred using SSL encryption. 

 

5. Our Mailing List

 

When you contact KLS Apparel or place an order via our website, you may be offered have the opportunity to join our mailing list. Subscribers are sent promotional emails containing product information, special offers, and other updates from KLS Apparel. 

 

Subscribers can unsubscribe from our mailing list at any time by clicking the ‘unsubscribe’ link that appears in all of the promotional emails we send. 

 

If you give us permission to add you to our mailing list, we will never share your email with other organisations or send you any emails that are not relevant to KLS Apparel. 

 

6. Google Analytics

 

Like many website owners, we use Google Analytics to anonymously monitor traffic and user behaviour on our website. This tool does not collect any personally identifiable information. However, if you do not want to be included in our Analytics data, you can opt out of Google Analytics using this browser add-on. 

 

7. Cookies Policy

 

This website uses cookies to improve your online experience.

 

8. Fraud Prevention

 

We take the risk of internet fraud very seriously. If we believe that an order has been placed fraudulently or that our website has been abused in any way, we reserve the right to share information with third party fraud prevention companies (including banks) and the police. 

 

If you have any questions about our privacy policy, please email apparelbykls@gmail.com.

Returns Policy

RETURNS POLICY

You may return any item bought from our standard range* within 14 days of delivery providing it is in the original packaging and suitable for resale. Returns can take up to 15 working days to be processed.

Unless incorrectly supplied or deemed to be faulty we will not pay for return postage and we cannot accept the return of:

  • Goods that have been embroidered, badged or printed.

  • Goods that have been assembled in line with your requirements.

  • Goods that have been specially procured in line with your requirements and do not form part of our standard range*

 

In the event of goods arriving with production or manufacturing errors KLS Apparel reserves the right to correct these prior to offering a refund, at the sole discretion of KLS Apparel.
 

*Our standard range is any item available on our website and does not include special colours or sizes.

Terms and Conditions

TERMS AND CONDITIONS

  1. These terms and conditions shall apply to all contracts entered into between KLS Apparel and its customers.

  2. KLS Apparel agrees to carry out the requirements of the customer in accordance with written specifications supplied by the customer to KLS Apparel and recorded in writing between the parties.

  3. Unless otherwise agreed payment for the goods ordered by the customer shall be made when placing order.

  4. Title or ownership in the goods supplied by KLS Apparel to the customer shall not pass to the customer until such time as full payment has been made, full payment being the receipt of cleared funds in respect of the whole order relating to the goods supplied.

  5. In the event of the customer wishing to change the design, artwork or other aspect of the order such request must be given by the customer to KLS Apparel in writing. KLS Apparel will use its best endeavours to make the changes in accordance with this request but must reserve the right to charge the customer the additional cost of any such changes arising out of this request and will notify the customer of the costs such as changes at the time of the request. KLS Apparel also reserve the right to amend the initial delivery time frame should any changes to an order be required. Orders requiring new artwork will not be started until artwork is signed by customer.

  6. KLS Apparel points out that whether it accepts a return of goods is entirely at its own discretion excepting where the return of goods is as a result of the failure on the part of KLS Apparel to supply the relevant goods in accordance with the order. Goods cannot be returned if individual design or embroidery work has been effected on such goods and/or the customer has used the goods and/or itself added the design or embroidery work.

  7. These terms and conditions are unless otherwise agreed deemed to apply to all orders and contract arrangements entered into between KLS Apparel and the customer including repeat or fresh orders from the customer.

  8. For the avoidance of doubt if these should be any dispute under these terms and conditions or the contract between KLS Apparel and the customer then such dispute shall be dealt with under English law.

  9. KLS Apparel points out that these terms and conditions do not in any way remove, restrict, hinder or take away from the customer any of their statutory rights.

  10. Discount code usage is applied at the sole discretion of KLS Apparel. 

  11. Please note that colour samples shown may not exactly match the colours on the actual garments. Also, for exact sizing, please check the sizing guide. Please contact us if you have any enquiries.

  12. Products specified as no VAT may have additional terms which qualify customers for no VAT, an example is safety footwear, individual purchases not for employees (subject to safety rating) will qualify for no VAT however purchases for employees will require the addition of VAT. It is the responsibility of the customer to make their use known to KLS Apparel if subject to VAT charges as individual use will be presumed, unless told otherwise. 

  13. KLS Apparel withhold the right to refuse orders, at their sole discretion, for (but not limited to):

    • (a) Offensive words and slogans.

    • (b) Offensive graphics and icons.

    • (c) Copyrighted material.

    • (d) Copyrighted images or phrases.

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